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Order Status and Changes to Shipment

Change My Shipping Address Before The Order Ships
Simply log in to change your shipping address before the product ships.

Get Professional Installation on a part I have already received
If you have received a battery or part and you do not want to install it you can have us do it. Log in to your order and follow the link for adding professional installation

Re-issue My Receipt
View and print a copy of your receipt by entering the order details from your order confirmation email into the form below

Track My Order
Tracking numbers are available within 48 hours after your package has shipped. Log in to view your tracking number.

Click here to track iPod or iPhone installation service

My Order has not arrived / I Never Received My Order
Please log in to check tracking and your order status. Once you’ve retrieved your order you may “submit an investigation request” and our customer support agents will quickly take care of your request.

Transit Times
Most orders ship out USPS Priority Mail which takes approximately 2-3 days for delivery. All other UPS and USPS mailing options are as noted.

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For any Returns, Exchanges or problems with orders received please click here

Click here to track iPod or iPhone installation service

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