Customer Support
Please review the following before selecting the next level of customer care. Most questions can be answered or processed quickly through the following steps. We encourage the use of our online system, as it facilitates faster, more reliable service.

WRITTEN/VIDEO INSTRUCTIONS
Click here for written and video instructions

EXCHANGE/WARRANTY ISSUES (RMA)
Click here If you need to exchange or return your product(s)

ORDER TRACKING / VERIFICATION / BACKORDER STATUS
Click here to receive tracking numbers and information on your shipment


iPod and iPhone Repair Status
Click here for your status on installation service

CHANGE OF SHIPPING ADDRESS
Click here if you need to change your shipping address before the product ships.

RE-ISSUE A RECEIPT
Click here to retrieve your receipt at any time.

If you would like speak with a customer service representative, call 8AM-4PM PST Monday - Friday.

Regular Inquiries
If you must resolve a more complex, time-sensitive issue not covered by the preceding options, please fill out the form below. Our team will promptly address your concerns. If the issue is best served by our online options, a customer service representative will redirect you to this area. Thank you for supporting iPod Battery Depot.

All Other Requests
For non-customer service inquiries including marketing, manufacturing/supply, and business development, please use the form below or call us at Ext. 6.

Shipping Address
iPod Battery Depot

For Returns or Exchanges Please obtain a RMA

For You Ship Installation Please check your email or contact us

Our Shipping receiving Address for all other items
iPod Battery Depot
24301 Las Naranjas
Laguna Niguel, CA 92677