*If your iPod is broken and the preliminary test indicates something else is
wrong with your iPod, we will send you an electronic email of the
preliminary test results. We will also follow up with a phone call within
24 hours to either proceed with the battery installation or have us send
your iPod back to you without changing the battery. You must respond within
five business days with an approval to proceed with the installation or we
will ship your iPod back to you. We will charge a $20 service fee for
testing and shipping. We will refund the cost of the battery.
If you send us your ipod dismantled or open then we will not be held responsible any damages that occured prior to us receiving your ipod.
There are times when an iPod is broken and needs additional repairs that
have nothing to do with the battery. We offer most repairs with the
exception of water damaged iPods. An affordable quote will be sent to your
E-mail address. If you approve the quote, we will bill your credit card for
the repair(s). If you chose not to repair your iPod we will send it back to
you minus the $20 service fee. We can also recycle your iPod if you don't
want us to ship it back.
Make sure that you have backed up all of your data and information on your iPod or iTouch prior to shipping it to us for Professional Installation or Repairs. We will NOT be held liable for any lost data or information during the professional installations or repairs.
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