*If your device is broken and the preliminary test indicates something else is
wrong with your device , we will send you an electronic email of the
preliminary test results. We will also follow up with a phone call within
24 hours to either proceed with the battery installation or have us send
your device back to you without changing the battery. You must respond within
five business days with an approval to proceed with the installation or we
will ship your device back to you. We will charge a $20 service fee for
testing and shipping. We will refund the cost of the battery.
If you send us your device dismantled or open then we will not be held responsible any damages that occured prior to us receiving your device.
There are times when a device is broken and needs additional repairs that
have nothing to do with the battery. We offer most repairs and an affordable quote will be sent to your
e-mail address. If you approve the quote, we will bill your credit card for
the repair(s). If you chose not to repair your device we will send it back to
you minus the $20 service fee. We can also recycle your device if you don't
want us to ship it back.
Remove any pass codes before you send in your device. In order for us to test your device, we would remove your pass code by resetting your device (We would only reset the device as a last resort).
Make sure that you have backed up all of your data and information on your device prior to shipping it to us for Professional Installation or Repairs. We will NOT be held liable for any lost data or information during the professional installations or repairs. |