Problems with Installations

Problems opening case.

This is the most difficult part. Just keep working on it. Make sure to watch our videos and follow the instructions carefully.

You can use a blow dryer on low settings for some iPods to warm it up a little to make it easier to open. You can also try using a guitar pick (medium or hard). That can also work.

For all but the mini you want to make sure to insert the tools behind the silver part and not directly in the side of the iPod.  Try to not start on the top or bottom sides but the middle.   You can also try pushing the white top down, into, and away from the edge of the silver bottom with your fingers to widen the gap. 



I've just installed the battery in my 3rd Gen and now I'm getting an icon of a folder with an exclamation point.  What now?

This symbol using indicates that the hard drive is not completely connected to the motherboard.  Please go back through the steps and try watching the online video. Make sure that the cable leading from the hard-drive is completely connected to the motherboard.  This connection is not very easy to see or even hear when it connects, but you can usually feel both ends connect with your finger as you push them together.

The Scrollwheel in the Mini doesn't work.

Check to make sure the male plug is firmly connected to the female port.  Make sure to check the connection to make sure that it hasn't been damaged.  If you have damaged the plug you will need to contact iPod Mods for further assistance.

No Sound on my Mini

There is a small component that connects to the motherboard at the top of the case near the battery.  Check to make sure the component has not become disconnected from the motherboard. Just reconnected itand your audio should be restored back to normal.

My Battery isn't lasting very long.

We recommend that you fully charge and discharge your battery at least 2 times before completely using your battery.  There are many factors that effect the usage of the battery. You can visit apple.com to see more details.

If you feel your battery is bad or not lasting as long as it should you can go to returns and exchange the battery. 1% of all batteries have a possibility of failure.