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FAQ's

Same-Day Shipping

If you place your order on any given business day (holidays excluded) before 1:00 pm Pacific Standard Time, we will ship the order the same day using your selected delivery method. We offer various UPS and US Mail shipping options for your convenience. - there are few exceptions see our policies for full details

 

1 Year Warranty

Many products come with a full 1 year warranty. 30 day guarantees are avaialbe with all products. If a product does not come with a full one year guarantee we do offer service plans. We guarantee some of our products with a one full year from the purchase date, so you can buy with quality assurance. We’ll cover your entire order with our One-Year Warranty. If the Battery has a 1 year warranty or a replacement plan then defective items will be replaced at no cost during the warranty period (not including shipping). You must return any defective items to us. See our full policy. If a product does not have warranty offer you can purchase a service agreement for a small nominal fee.

 

30 Days Money Back

We back our products with a no-questions-asked refund (excluding shipping charges) for any order returned within 30 days of purchase. See our full policy.

 

What forms of payment do you accept?

We accept VISA, MasterCard, American Express and Discover, Paypal, and Online Checks via PayPal for online payment.

Are the batteries pre-charged when they arrive?

Our batteries are not pre-charged. You must install the battery and charge the device with your AC adapter for at least 3 hours.

Sales Tax

We only charge sales tax for shipments to California. We do not charge sales tax for shipments to any other state or Country.

What is your privacy policy?

Our company privacy policy can be seen by clicking here.

What do I do with my old battery?

RBRC or Rechargeable Battery Recycling Corporation will recycle old working and non-working batteries for laptops. Call them at (800) 8-Battery or look them up at www.rbrc.org

Where do you Ship ?

We ship Residential and Businesses using either UPS or Postal Mail. We ship to PO Boxes, Military and Internationally using US Postal Mail.

How difficult is it to change the iPod Battery?

we have had over 30,000 people change their iPod Battery. Many people have changed their battery in 10 minutes.

With iPod Battery Depot it is easy to change your iPod battery.

Special i-Tools included with every battery kit
Detailed Written Instructions
Easy to follow Video Instructions (available for most iPods)
30 Day Money Back Guarantee (see policies)

**During certain times of the year we offer even lower prices to pass our savings on to our customers. During these times we charge a small nominal fee for a one year warranty and money back guarantee. You have the option to purchase or decline these add-ons during the low price sales.