Sales Department

To place an order
7 Days A Week, 24 Hours A Day
Phone: 1-888-635-5218 EXT 1

Customer Service

To inquire about an order
Monday - Friday: 8:00am - 4:00pm PST
Phone: 1-888-635-5218

Other Inquiries

For non-customer service or sales inquiries like marketing, manufacturing, supply, and business development, please use the form below. You can also call customer service at 1-888-635-5218. Please do not press 1 as the sales department cannot help with any customer service issues. Thank you for shopping with iPod Battery Depot.

Shipping Address

iPod Battery Depot
23785 El Toro Rd Box #423
Lake Forest, CA 92630
USA

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Please review the following before you move forward to the next level of customer care. Most questions can be answered or processed quickly through the following steps. We encourage using our online system as it promotes a faster, more reliable service with fewer mistakes.

CHANGE SHIPPING ADDRESS
Click here to change your shipping address before your order ships

All (RMA) EXCHANGE/WARRANTY ISSUES
Click here If you need to exchange or return your product(s)

ORDER TRACKING/VERIFICATION/ BACKORDER STATUS
Click here if you have any problems receiving your shipment or need to track it's status

RE-ISSUE A RECEIPT
Click here to retrieve your receipt at any time

PROBLEMS WITH INSTALLATION OR AFTER INSTALLATION
Troubleshooting page and make sure to see the written and video instructions

Trouble Tickets

If you have tried our automated system and you have the need to submit a trouble ticket please submit your trouble ticket here. Please note that our customer support agents respond more quickly to support tickets than to phone calls or voicemails.